Terms and Conditions
Welcome to WeddingRishta.com, in order to use www.WeddingRishta.com (“website”), you must Register as a member of the website (“WR Member”) and agree to bound by this Terms and conditions of Use (“Agreement”). Please read the following terms and conditions very carefully as your use of the website and associated WR Services (as defined below) is subject to your acceptance of and compliance with the following terms and conditions including the applicable policies which are incorporated herein by way of reference and as amended from time to time.
This document is an electronic record in terms of Section 2 (1) (t) of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.
ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS herein, SO PLEASE READ THE TERMS and conditions CAREFULLY BEFORE PROCEEDING.
In these Terms, references to "You" or "User" or "WR member" shall mean the end user accessing the WeddingRishta.com/Website services, its contents or using the WeddingRishta.com Services offered. "WR Services" means a collective reference to the WeddingRishta.com/Website service provided by M/s. Mineer, Partnership Firm, registered under the Partnership Act, 1932 and having its registered office at Mineer, 2101, Springhill, Hiranandani Estate, Thane West, 400607, Maharashtra, India.('Firm').
Capacity as “WR member” you confirm that you are:
i. You must be at least 18 years of age or over (if you are a woman) or 21 years of age or over (if you are a man) as a member of WeddingRishta.com/Website or use this site.
ii. Legally competent to marry as per the law applicable to you (however you may register on our website by stating "Awaiting Divorce"), and
iii. Not prohibited or prevented by any applicable law for the time being in force from entering into a valid marriage.
i. This agreement will remain in full force and effect while you use the WeddingRishta.com/Website or a member of WeddingRishta.com. you may terminate your membership at any time, for any reason by informing WeddingRishta.com/Website in writing to terminate your membership, you will not be entitled to a refund of any unutilized subscription fees. WeddingRishta.com/Website may terminate your access to the Site and/or your membership for any reason which shall be effective upon sending notice of termination to you at the email address you provide in your application for membership or such other email address as you may later provide to WR Services, If WR Services terminates your membership because of your breaching the Agreement, you will not be entitled to any refund of any unused Subscription fees. Even after this Agreement is terminated, certain provisions will remain in effect including sections 3,4,5,6,7,9,10,12-21 inclusive, of this Agreement.
ii. Your use of this Site represents and warrants that you have the right, authority, and capacity to enter into this Agreement and to abide by all the terms and conditions of this Agreement. This site is not meant to encourage and/or promote illicit sexual relations or extra marital affairs. If WeddingRishta.com/ Website discovers or becomes aware that any member is using this website to promote or engage or indulge in illicit sexual relations or extra marital affairs his/her membership will be terminated forthwith without any refund and without any liability to WeddingRishta.com/Website. WeddingRishta.com's/ Firm’s discretion to terminate shall be final and binding.
3.Non-Commercial Use by Members
The WeddingRishta.com /Website is for the personal use of individual members only, and may not be used in connection with any commercial endeavors. This includes providing links to other websites, whether deemed competitive to WeddingRishta.com/website or otherwise. Organizations, companies, and/or businesses may not become Members of WeddingRishta.com/website and should not use the WeddingRishta.com/Website or WR Services for any purpose. Illegal and/or unauthorized uses of the website, including unauthorized framing of or linking to the website will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive redress.
a. We expect that you would complete the online registration process with fairness and honesty while furnishing your personal information to WeddingRishta.com/Website. You would appreciate that efficient and effective match making through our automated system depend upon yourself furnishing true, accurate, current, complete information and photos etc. We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the applicable field (including mentioning id's of other platforms/websites/ applications) or repeating your details in another fields, after filling them once in the relevant fields or others photographs. You further undertake that you alone shall be responsible or liable for any information provided to WeddingRishta.com/Website. In order to serve you better if WR Services requires additional details you agree to provide it. WeddingRishta.com/Website shall reproduce the registered member details on "as is as available" basis to other registered members, and WR members shall be solely liable for the information given by such WR member. You may also give a missed call to any of our retail outlets phone number for us to call you back and assist you in getting your profile registered on our website. Further you may fill in your email id and phone number in any of our registration campaigns appearing in various websites as part of our advertisements, basis which you may receive call from our Customer Service Center and assist you in getting your profile registered on our WeddingRishta.com/Website. WR Services may also reproduce your profile information in other consortium of websites owned by Mineer, Partnership Firm to provide better prospects to you.
b. If at any point of time WeddingRishta.com/Website comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) orotherwise is found to be untrue, inaccurate, or incomplete then WeddingRishta.com/Website shall have fullright to suspend or terminate (without any notice) your WR membership and forfeit anyamount paid by you towards WR membership fees and refuse to provide WR services to you thereafter.
5. Role and Responsibility of WR Services:
A. WeddingRishta.com/Website is a platform to help you find your dream life partner (prospect) through of process of automated searching, shortlisting and contacting prospects amongst our registered members.
B. WeddingRishta.com/Website reproduces your details once you register on our website on "as is as available" basis and also share your profile with other registered WR members within M/s. Mineer’s / the firm’s consortium of website(s).
C. WeddingRishta.com's/Website’s obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance from third party / persons from amongst the other registered members of the Website. You agree that the system generated search results of WeddingRishta.com/Website are only of the profiles registered members on Website.
D. WeddingRishta.com's/Website automated system offers match making profiles between its registered members based on the partner preference set by each such WR member.
E. The search conducted by any WR member and the results thereof are automatically generated, and based on the partner preference set by you. In the event WR member changes their partner preference on the WeddingRishta.com/Website, then the automated system generated prospect results of the WeddingRishta.com/Website may also undergo corresponding change.
F. WeddingRishta.com/Website cannot guarantee or assume responsibility for any specific results from the use of the data available from the WR services or from the consortium of websites/portal's of the firm.
G. The WR members agrees and understands that WeddingRishta.com/Website may also allow third parties to provide WR member’s services on the website like horoscope matching etc., and WeddingRishta.com/Website may also collect the payment for such third-party services to you.
6. Role and Responsibility of WR Member
i. To protect the broader interest of the registered WR member and increase the efficiency, WR members ensure to keep their username and password safe and confidential for using the WR services.
ii. Any additional information / data required by WeddingRishta.com/Website for using the WR services shall be provided by the WR Member, as and when so sought by WeddingRishta.com/Website.
iii. In case partner preference is modified by WR member, then the automated system generated prospect search results in website may also undergone corresponding changes.
iv. WR members are requested to exercise due care and caution while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. WeddingRishta.com/Website shall not be liable for short coming due to any misrepresentations made by any of its WR members.
v. WR Members are expected to verify the credentials of the prospect such as family status, marital status, educational qualifications, financial status, occupation, character, health status, etc.
vi. To get better search results, WR Members are expected to provide latest photograph which should not be more than 3 months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and conditions and WeddingRishta.com/Website shall retain their right under clause 4 (b) of this terms and conditions.
vii. WR members are expected to disclose their health records during profile enrollment which includes any pre-existing illness, physical disability etc. Non- disclosure at the time of enrollment shall be treated as violation of the terms and conditions and WeddingRishta.com/Website shall retain their right under clause 4 (b) of this terms and conditions.
viii. WR members are expected to visit URLhttps://www.WeddingRishta.com for understanding the safety measures on partner search and awareness towards online safety.
ix. WR Members are expected to be cautious of prospects who ask for favours, money etc. or call from multiple phone numbers, only interact over phone, doesn't come forward for face to face meeting (physically or through video calls) and don't involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.
x. The WR members agrees that for getting effective search results of prospects on WeddingRishta.com/Website, you will regularly log in to the profile maintained in WeddingRishta.com/Website and send expression of interest which are automated messages to prospects as a free WR member, and in the event you have availed paid WR Services package, you can send personalized messages to prospects to show your expression of interest/replies. WR member also may review the expression of interest sent to you / read the messages sent to you by prospects and may respond suitably.
xi. You also agree that while accessing / using the WeddingRishta.com/Website, you will be guided by the terms and conditions of WeddingRishta.com/Website including but not limited to the use of feature of WeddingRishta.com/Website like chat instantly with prospect, viewing horoscope of prospects, enhancing privacy settings (photo/horoscope/phone number) or for viewing social and professional profile of members on their Facebook, LinkedIn, etc.
xii. WR member shall not assign or transfer your WR membership to any other person or entity, and such an act shall be treated as violation of terms and conditions and WeddingRishta.com/Website shall retain their right under clause 4 (b) of this terms and conditions.
7. Customer Care / Customer Service
In the event you come across any concern in our services, then please be free to contact us
Email ID: info@WeddingRishta.com
Contact No.: +91 7977405974 / +91 9819202906
Address:M/s. Mineer, Partnership Firm,2101,Springhill, Hiranandani Estate, Thane West, 400607, Maharashtra, India.
8. Grievance Cell
In the event you come across any violation by another user including but not limited to having content in the web site that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating etc. you may then please be free to provide your concerns in writing or email us with digital signature to:
Email:email@example.com, Grievance Officer: Mrs.Minnie Bhargav +91 7977405974/ Neera Srivastava +91 9819202906, Contact Address: M/s. Mineer, Partnership Firm, 2101Springhill, Hiranandani Estate, Thane West, 400607, Maharashtra, India.
The Grievance officer shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer is appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2011. Please see in other sections within this user agreement for comprehensive list of offences that Grievance Officer will handle.
9. Medium of Communication to WR Members
A. WR member hereby consents for receiving communication including promotional communications through any medium of communications such as Emails and /or SMS/Calls from consortium of portals owned by the firm or their alliance partners.
B. You are also entitled to set up yourcommunications frequency from WeddingRishta.com/Website, like only on weekends or fortnightly etc. You may also opt for not getting any call from WR by ticking the appropriate box in WeddingRishta.com/Website, provided that, you agree to receive calls from Relationship Manager of Assisted Service for contacting you as a shortlisted profile for their registered members.
A. WeddingRishta.com/Website has reasonable processes and system in place to maintain confidentiality of all personal information other than those meant for sharing with the prospect furnished by WR members and WeddingRishta.com/Website may at its sole discretion and cost take bonafide steps for maintaining the confidentiality of the information in compliance with applicable law. However, WeddingRishta.com/Website/WR member may divulge such information if required by law.
B. Any feedback you provide to WeddingRishta.com/Website shall be deemed to be non-confidential. WeddingRishta.com/Website shall be free to use such feedback/information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yourself or third parties; (ii) WR member is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) you are not entitled to any compensation or reimbursement of any kind from WeddingRishta.com/Website for the feedback under any circumstances.
C. You agree that WeddingRishta.com/Website has all the right to process your data through the automated process to serve you with suitable profiles (based on your set partner preference) from WeddingRishta.com/Website or its consortium of websites and may also send you communication in this regard.
11. Copyright Policy
You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. Without limiting the foregoing, if you believe that your work has been copied and posted on the Site through the WR Services in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the Site; your address, telephone number, and email address; a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and where applicable a copy of the registration certificate proving registration of copyright or any other applicable intellectual property right; a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. WeddingRishta.com's/ Website’s Copyright Agent for Notice of claims of copyright infringement can be reached by writing to the Mumbai address located under the Help/Contact section on the site.
12. Privacy of Membership
13. Disputes between Members
You are solely responsible for your interactions with other WR Members. WR Services reserves the right, but has no obligation, to monitor disputes between you and other Members.
14. Third Party website
b. The WR members agrees and understands that WeddingRishta.com/Website may also allow third parties to provide WR member services on the website like horoscope matching etc., and WeddingRishta.com/Website may also collect the payment for such third-party services to you, and WeddingRishta.com/Website in this regard can have revenue sharing arrangement with the such third party, however in no event shall WeddingRishta.com/Website be liable to you for such third-party services.
c. WeddingRishta.com/Website reserves the right to add/delete/alter/modify/suspend any or all the WR Services at any time as it may deem fit, without notice. The WR members are expected to see the change on the website.
15. Limitation on liability
a. WeddingRishta.com/Website likes to inform you that the exchange of profile(s) through or by WeddingRishta.com/Website should not in any way be construed as a matrimonial offer and/or recommendation and / or advice or guarantee given to the WR member, from/ or by WeddingRishta.com/Website.
b. The firm / WeddingRishta.com/Website or its Office bearers shall under no circumstances be liable or responsible to the WR member or his/her authorized Representative or Guardian or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our WeddingRishta.com/Website /Third Party website/ WR services.
c. Notwithstanding anything to the contrary contained herein, WeddingRishta.com's/Website’s liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to WeddingRishta.com/Website, for any specific WR Services paid package, and no further.
d. The firm / WeddingRishta.com/Website will not be liable in case of any wrong match made due to any available data/profiles from the WeddingRishta.com/Website.
e. The firm /WeddingRishta.com/Website or its office bearers shall under no circumstances be liable, if any, WR member enter into financial transaction with any prospect or third party.
f. The firm / WeddingRishta.com/Website or its office bearers shall under no circumstances be liable, if any WR member's approaching other WR members for the matrimonial alliance, is not responded/reciprocated by the other registered WR member(s).
i. The WeddingRishta.com/Website shall be deemed to be used by you when it is loaded and/or continues to be loaded in temporary or permanent memory of your mobile phone, computer or any other device or in the internet browser thereof.
ii. WeddingRishta.com/Website act's as an intermediary as defined under sub-clause (w) of Section 2 of the Information Technology Act, 2000.
iii. In the event you file a false complaint against another prospect on our WR Services/WeddingRishta.com/Website and consequently we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the WR services as per clause 4 (b) of these terms and conditions.
iv. Notwithstanding anything contained herein, WeddingRishta.com/Website reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on WeddingRishta.com/Website (once such instance come to notice) in order to ensure compliance with the rules of such placement, prima facie accuracy and the prevailing laws in force for the time being, especially those relating to providing any obscene, libelous, blasphemous, slanderous, defamatory or invasive of another person's (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity. WeddingRishta.com/Website also reserves the right to block/ delete / suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects.
A. Your access to and use of the WR Services or any content is at your own risk. You understand and agree that the WR services are provided to you on an "AS IS" AND "AS AVAILABLE" BASIS. without limiting the Foregoing, to the full Extent Permitted by Law, WeddingRishta.com/Website disclaims all warranties, express or implied, of merchantability, fitness for a particular purpose, or non-infringement. WeddingRishta.com/Website does not warrant that the Website, its servers, or e-mail sent from WR Services are free of viruses or other harmful components. WeddingRishta.com/Website will not be liable for any damages of any kind arising from the use of this WeddingRishta.com/Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
B. WeddingRishta.com/Website does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our WeddingRishta.com/Website and using WR services (both paid and free).
C. Notwithstanding anything contrary contained anywhere, under no circumstances, WeddingRishta.com/Website shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:
i. any act or omission not done by WeddingRishta.com/Website/ the firm/payment gateway/alliance partner etc.;
ii. any untrue or incorrect information submitted by you or on your behalf;
iii. any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from WeddingRishta.com/Website);
iv. any unauthorized or illegal act done by any third party relating to or connected with any information submitted by you or on your behalf;
v. any cybercrime attempted or committed by anyone and
vi. any incident of force-majeure or 'act of god'.
vii. Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.
viii. Any link to the social media provided through Trust Badge. You also understand and agree that WeddingRishta.com/Website is not counter checking or authenticating the veracity of the data/photocopies of documents provided by any WR member while giving Trust Badge. WR Members are expected to counter check the veracity of the documents submitted by the prospects while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. WeddingRishta.com/Website do not claim the authenticity or ownership of the home or office address scheduled for an appointment as being the member's actual or legal place of residence or employment respectively. WR Members are requested to exercise due care and caution while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. WeddingRishta.com/Website will not be liable for any damages of any kind arising from the use of this website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
ix. Using/availing of third party services namely horoscope matching services etc. and for paying them through the website.
x. WeddingRishta.com/Website shall not be liable for the outcome of during any interaction in a meeting, call, sms, chat, email or social media posts at any point of time.
D. You expressly agree that your use of this WeddingRishta.com/Website is at your sole risk.
You agree that if we receive feedback/ complaints against your profile in relation to the facts that you are seeking physical / financial favors from our other registered members or have provided incorrect information on our website or committed any unlawful/illegal activities through the use of our website or created a profile on our website by impersonation/ fake/ bogus/ false/ misrepresentation/ without consent of the person who's profile is being registered or use only part information including using photo of third parties without the permission of such third parties or act with other members/employees in indecent/improper manner, then we/WeddingRishta.com/Website in good faith reserve our right to suspend/delete your profile at our sole discretion without any notice to you, we also reserve to stop all WR services to you and take any action as mentioned in clause 4 (b) of the Terms and Conditions.
WeddingRishta.com/Website reserves the right to forthwith terminate your WR membership, block/delete your profile and forfeit entire amount paid as membership fee; if at any time WeddingRishta.com/Website, in its sole discretion, is of the opinion or has any reason to believe that, you have violated these Terms and conditions of use. We also reserve our right to file appropriate police complaint against you, if the breach of these terms and conditions is/are criminal in nature.
A. Unless otherwise provided in these Terms and Conditions, WR membership may be terminated by WeddingRishta.com/Website / you without assigning any reasons by serving 14 days written notice on the other, all amount paid till date by you to WeddingRishta.com/Website shall be forfeited.
B. Upon termination / suspension of WR membership, your right to use or access the WeddingRishta.com/Website will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the WR Services shall not relieve you of any obligations arising or accruing prior to such termination.
21. Jurisdiction and Applicable Law
If there is any dispute about or involving the Site and/or the Service, by using the Site, you agree that the dispute will be governed by the laws of India. You agree to the exclusive jurisdiction to the courts of Mumbai, Maharashtra India.
A. All WR Service’s paid package users can renew the paid package to carry forward the un-used contacts (Mobile no. viewing and SMS).
B. The payments made by WR member to WeddingRishta.com/Website by way of registration / membership / renewal fee / auto renewal is /are treated as non-refundable. Payment once made for WR services cannot be assigned to any person/party or adjusted towards any other product or packages provided by WR Services.
C. WR members cannot put the paid WR services on hold even temporarily, for any reason whatsoever. Based on the tenure of paid WR services and date of payment taken, the expiry of paid WR services will automatically happen on expiry of the applicable paid package taken by you.
Please contact us with any questions regarding this Agreement.